Maintaining Customer Access Through Credentialing Continuity: The Cordis Story

When Cordis faced the risk of its 200 sales and marketing team members losing access to provider facilities they supported, their Sales Enablement team sprung into action with a vendor credentialing continuity plan.

Hear how Cordis successfully navigated this transition amid a post-merger divestiture with a single internal resource backed by the expertise, guidance and support of the GHX Credentialing Managed Service team. This transition set the foundation for continued compliance and can now quickly satisfy new customer requirements. The process is so efficient that Cordis has reallocated 50-60% of their internal support person’s time to other Sales Enablement activities.

• Elena Rodriguez, MBA, PMP, Sales Enablement Director, Cordis
• Shabana Lakdawala, Sales Enablement Manager, Cordis