Breakdowns throughout contract-to-cash escalate operating costs and amplify business risk. When exceptions are introduced early, they can slow invoicing, extend payment cycles and increase administrative burden across teams.
GHX ResiliencyAI transforms shared network data into actionable insights throughout the contract-to-cash cycle, helping supplier teams identify issues sooner and focus their efforts on what matters most.
With intelligent automation at the front end, suppliers can minimize downstream disruptions, reduce manual effort and improve control while gaining greater cash flow predictability.
Detect and prioritize high-impact exceptions earlier
Reduce preventable discrepancies that delay invoices and payments
Lower operational burden across operations and customer success teams
Strengthen cash flow reliability and financial visibility
GHX Exchange Advantage
Without shared, actionable visibility, teams are forced into reactive cycles that slow resolution and impact provider confidence.
Exchange Advantage embeds intelligent automation and business rules directly into order workflows. By connecting order activity to invoice and payment outcomes, suppliers gain clearer visibility into what requires attention, communicate proactively with providers and maintain service consistency while strengthening financial outcomes.
Bill-Only Automation
The complexity of bill-only orders falls outside of the capabilities of traditional order automation, instead requiring manual processes that can strain service delivery and slow invoicing. GHX Bill-Only Automation brings these complex workflows into a more standardized process, helping suppliers manage orders more efficiently and reduce friction across the order-to-cash lifecycle.
Benefits:
G-Fax
Even with automation available today, you may still receive orders manually via fax or email. These orders require high touch and are prone to errors and delays. Using G-Fax® you can improve productivity, reducing administrative work so your team can focus on customer service.
EDI Mapping Managed Service
As ecommerce expands, internal EDI management can delay integrations and introduce inconsistencies across trading partners.
GHX’s EDI Mapping Managed Service helps ensure clean, consistent data exchange across systems – improving order accuracy, reducing processing delays and strengthening consistency from intake through payment.
Replace complicated, multiple point-to-point connections with a single integration
Decrease exceptions with real-time order visibility and enriched data
Improve customer service with business process optimization
Manage consignment, bill only and drop-ship with advanced, rule-based logic
Reduce discrepancies and tackle process friction
Leverage healthcare's leading digital trading network
From intelligent order intake to advanced business rules and managed services, GHX solutions help suppliers reduce manual effort, resolve exceptions earlier and keep orders, invoices and payments moving efficiently across the lifecycle.
Customer Testimonial
Chris Anne Cocanougher, Senior Director, Commercial Operations at LivaNova, shares how LivaNova optimized its order-to-cash processes and began reducing DSO. Expanded automation and data-driven insights led to improved cash flow and an enhanced customer experience.
Customer Testimonial
Why pursue the perfect order? Faster payments, time savings, and improved patient care, just to start with. Marian Favors, Executive Director of Customer Support Operations at KARL STORZ, discusses the tools they are leveraging to drive a more effortless customer experience while delivering greater customer and employee satisfaction.
Axogen
Joni Rusmali
SAP Analyst
Cryolife
Chris Ann Cocanougher
Senior Director Commercial Operations
LivaNova
Read the Customer Story
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