FAQ

GENERAL CONFERENCE

Yes. The GHX Summit is a great way to earn continuing education credits, or CPEs. We anticipate CPE approval for the: 

  • CMRP designation (healthcare supply chain professional), as approved by the Association for Health Care Resource & Materials Management (AHRMM) 
  • CTP/CCM and FP&A designation (finance professional), as approved by the Association for Finance Professionals (AFP)

Sessions approved for CPEs by AHRMM will become available in May 2020. Sessions approved for CPEs by AFP will be posted once available (date TBD). 

The number of CPEs earned is based on sessions attended. Badge scanning at the entrance to sessions will validate your participation. CPE certificates will be  emailed to participants in June 2020.

No, the GHX Summit does not offer exhibitor or sponsorship opportunities. 

GHX welcomes speaker proposals for sessions that are educational in nature, offer best practice learning or share success stories. Topics must be directly related to, and be from, stakeholders in the healthcare procure-to-pay / order-to-cash cycles, clinician data management, and payment automation. Proposals will only be considered within these parameters.

Beginning November 4, 2019, proposals may be submitted here: Call for Presentations

Questions? Contact your GHX representative or email summit@ghx.com 

DATES, TIMES & LOGISTICS

8:00 AM Monday, April 27 – 12:00 PM Wednesday, April 29 (Eastern Time Zone) 

RECOMMENDED ARRIVAL: Sunday, April 26, afternoon / evening

  • Due to the wide range of variables with arrivals to National Harbor, GHX is unable to efficiently arrange/provide shuttles for arrivals on Sunday. Please make your own arrangements for getting from the airport to the Gaylord National Resort.

  • Registration Desk opens 3:00-5:00 PM ET on Sunday for early check-in (avoid Monday morning lines!)

RECOMMENDED DEPARTURE: Wednesday, April 29, 3:00 PM ET or later

  • GHX provides complementary shuttle service from the Gaylord National to Reagan National (DCA) and Dulles (IAD) airports for departures on Wednesday; exact times TBA
  • Reservations not required
  • Stay through the grand finale
  • Summit ends promptly at 12:00 PM ET
  • At Summit close, pick up your baggage from the nearby luggage coral then walk a few steps to the GHX-contracted airport shuttle 

 

Due to the wide range of variables involved with arrivals in National Harbor, GHX is unable to efficiently arrange/provide shuttles for arrivals on Sunday. Please make your own arrangements for getting from the airport to the Gaylord National Resort.

Wednesday, April 29, departures
GHX will provide complimentary shuttle service to Reagan National (DCA) and Dulles (IAD) airports on Wednesday, beginning immediately at the close of the Summit at noon sharp.

  • Transfer between Gaylord National Resort and Reagan / Dulles airports is 20 / 45 minutes
  • Shuttles run on the half hour
  • Shuttles will run for several hours; exact timing of last shuttle TBA

 

REGISTRATION, PAYMENTS & CANCELLATIONS

  • $950/person early registration through January 24, 2020
  • $1250/person regular registration beginning January 25, 2020
  • All sessions and evening events
  • Meals beginning with breakfast on Monday and continuing through breakfast on Wednesday
  • Ground transportation from the Gaylord National Resort to Reagan (DCA) and Dulles (IAD) airports on Wednesday, April 29
  • Conference materials
  • Event mobile app

Once the early registration deadline has passed, early rates are no longer available.

No, a discount is not available for multiple attendees from one organization.

One complimentary registration will be awarded after 10 paid registrations have been submitted. Contact summit@ghx.com to receive the registration award.

Prorated registration options are not available.

Yes. Email your request to Summit@ghx.com.

Your registration confirmation page and confirmation email provides a link for downloading your invoice. If you cannot locate your email, login to your registration to download a copy. Or, email your request to summit@ghx.com.

Your registration confirmation page and confirmation email provides a link for downloading your receipt. If you cannot locate your email, login to your registration to download a copy. Or, email your request to summit@ghx.com.

To modify your registration information:

  1. Go to registration
  2. Click Already Registered
  3. Login with email address and confirmation number*
  4. Click Modify
  5. Make edits
  6. Click Save
  7. Watch for email confirmation

*click the provided link if you need your confirmation emailed to you

Payments are due 45 days after registering.

Registrations with early pricing ($950) must be paid in full by March 30, 2020, to retain early pricing.

CHECK TO: GHX
MEMO LINE:

2020 Summit & name of registrant(s)

MAIL TO: GHX
ATTN: Lisa Selhorn
1315 W Century Dr., Suite 100
Louisville, CO 80027

NOTE: You will receive periodic “balance due” email reminders until the payment has posted. A confirmation will be sent when payment is received.

Not a problem.

  • Go to registration
  • Click Already Registered
  • Login with email address and confirmation number
  • Click the Modify button
  • Navigate to the payment section using the Next button in the lower right
  • Select the "pay by credit card" option
  • Enter credit card information
  • Click Save

NOTE: You will receive periodic “balance due” email reminders until the payment has posted. A confirmation will be sent when payment is received.

Yes. Please notify us by email at summit@ghx.com so we can watch for your payment and credit your registration accordingly.

Yes, your registration may be transferred to a co-worker at no cost (VIP registrations are excluded/non-transferable). As soon as possible, or no later than April 24, please send your request to summit@ghx.com.

Please send the name and email address of the current registrant along with the following information for the substitute:

  • Name
  • First name for badge
  • Last name for badge.
  • Title
  • Company name (if different, as in the case of a different division)
  • Company address (if different)
  • Email address (work)
  • Phone (work)
  • Phone (cell)
  • Emergency contact name
  • Emergency contact’s phone
  • If applicable, an alternate email address that will be used to access a device on-site (for logging into the mobile app)

Substitution & Cancellation Policy

If you are no longer able to attend the Summit, your event registration may be transferred to another individual within your organization at no cost (VIP registrations are excluded/non-transferable). Substitution requests must be emailed to summit@ghx.comas early as possible, and no later than April 24, 2020. Please contact your hotel directly to change hotel reservations.

In the event you must cancel your registration, cancellations received:

  • February 14, 2020, or before, will receive a 100% refund minus a $30 cancellation fee
  • February 15 – April 10, 2020 will receive a 50% refund
  • April 11, 2020 or after will not be issued a refund

 Cancellation requests must be received in writing and emailed to summit@ghx.com. You must contact your hotel directly for any hotel cancellations.

HOTEL

No, hotel is booked and paid separately from Summit registration. Upon completion of your event registration, you will be immediately directed to the Gaylord National Resort room block reservation system. You must reserve your room using the provided link to receive room block rates.

After booking your room online, you will receive a hotel reservation email confirmation. Please book your hotel as soon as possible. Availability is first come, first serve. 

NOTE: You will have 2 confirmation numbers:

  • Summit registration confirmation number
  • Gaylord National Resort confirmation number

Yes. 

  • $266/night plus tax and $18 resort fee
  • Rates available 3 days pre- & post-Summit, based on hotel availability
  • Deadline to reserve: Friday, April 3, 2020

Before booking your room at the Gaylord National Resort, please register for the Summit. Then, make your Gaylord reservations online using the link provided on the registration confirmation page. Please do not share this link, it is unique to you.

  • A credit card is required to reserve a room
  • A deposit equal to one night’s room and tax will be charged to the credit card on file on or after April 3, 2020*
  • Cancellation policy is 72 hours prior arrival
  • Cancellations made within 72 hours of arrival will forfeit one night's room and tax
  • Your Summit confirmation number is a different number from your Gaylord confirmation number
  • *Need a receipt for the deposit? Call the Gaylord at 301-965-4000

Before booking your room at the Gaylord National Resort, please register for the Summit. Then, make your Gaylord reservations online using the link provided on the registration confirmation page. Please do not share this link, it is unique to you.

  • Deadline to reserve in the room block is Friday, April 3, 2020
  • A credit card is required to reserve a room
  • A deposit equal to one night’s room and tax will be charged to the credit card on file on or after April 3, 2020*
  • Cancellation policy is 72 hours prior arrival
  • Cancellations made within 72 hours of arrival will forfeit one night's room and tax
  • *Need a receipt for the deposit? Call the Gaylord at 301-965-4000

You will have two confirmation numbers:

  1. Summit event confirmation number
  2. Gaylord National Resort confirmation number 

 

Click on the link provided in your Gaylord confirmation email or:

  • Go to www.marriott.com
  • Click Find & Reserve (main navigation)
  • Click Look Up Reservation (bottom left)

AGENDA, ATTENDEE LIST & PRESENTATIONS

Yes! GHX product experts, along with representatives from Product Education, Operations, Integrations, Consulting and Customer Success are available on a drop-in basis in Summit Central (formerly known as the Learning Pavilion).

Agenda details are published to www.ghx.com/summit in three phases. 

- Schedule-at-a-Glance, published October 2019, provides a general timeline of Summit program

- List of confirmed sessions and speakers, published early February 2020, provides session titles, descriptions, speaker names and recommended audience details; this list is updated frequently as sessions are confirmed

- Detailed agenda, published March 2020, provides full program details including sessions, meals, evening events, breaks, etc. along with associated dates, times and room assignments

Registrants will be notified by email at each phase and as updates warrant. Agenda is subject to change.

Session sign-up will open roughly three weeks prior to the Summit, using the mobile app (preferred method) or by logging into your registration online.

Session sign-up is recommended but not required.

ATTENDING

Yes, the mobile app will be published roughly three weeks before the Summit. Registrants will receive an email with instructions when the app is available to download.

For full functionality and information access, be sure to login to the mobile app.

The Attendee List (PDF) will be made available to all paid registrants on Sunday, April 26. Additionally, registrants can view attendee names via login access to the mobile app (published roughly three weeks prior to the event).

Use the mobile app to find, connect and schedule time together with peers, trading partners or GHX. Tap the Information icon on the app desktop for instructions on using the app to connect with others.

Yes. Shortly after the Summit, most presentations (breakouts, Summit Central Talks and select general sessions) will be posted on the Summit Resource Center page, a password-protected page for paid attendees only. An email notification will be sent, with login credentials, close to the event.  

Additionally, videos of most Summit Central Talk presentations will be made available on GHX.com.

General conference attire is business casual; conference ballrooms tend to be chilly so please bring a blazer or sweater. 

Evening events are casual.