POA Managed Service | GHX

POA Managed Service

Close the gap in order processing with more POAs

Stop Chasing Purchase Order Acknowledgements

A patient is the purpose behind every order placed, and knowing that your order has been received correctly by your vendor is essential to meeting both clinical and financial goals. When purchase order acknowledgements (POAs) aren’t sent, or they are being received in disparate ways, the impact can be significant for lack of visibility and efficiency in your order processes.

Drive POAs for more visibility and efficiency in order processing

Using MetaTrade to order electronically from vendors that are not EDI capable is the path toward increased efficiency. However, when your vendors fail to acknowledge orders, a gap is created in your otherwise seamless process. To kick up efficiency, POA Managed Service maximizes connectivity to your vendors and provides electronic access to all of your purchase order acknowledgments – all within the My Exchange dashboard – even if your vendors are not GHX Exchange trading partners.

GHX establishes a comprehensive program that includes training, enhanced communication and issue resolution with your vendors to escalate the volume of POAs received. The service captures and electronically presents, all manual acknowledgements and those obtained through GHX’s proprietary supplier coordination, with all other electronically received POAs. This holistic view of acknowledgments provided through POA Managed Services further streamlines order processing. You gain greater visibility around order status and maximize efficiency in order management.

  • Drive vendor action toward completing POAs with a focused effort on training and instruction for trading partners
  • Receive all POAs electronically whether emailed, faxed or verified by phone
  • Access daily action report to quickly identify exceptions and orders for escalation

Product Information

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